Contact Us

Start your wealth-building journey with us.

Whatever your questions or concerns may be, we want to hear from you. Use this form to get in touch—or reach out using the contact information provided below and someone from our team will reach out to get you started on your wealth-building journey!

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Contact Information

You can always speak with an Optus Bank representative in-person or over the phone during regular business hours at our local branches. Our main full-service branch is open 9am – 5 pm Monday through Thursday and 9am to 6pm on Friday. Please see our locations to find the branch nearest you.

  • Customer Service  – 803-733-8100
  • Optus Bank Administration Building Address – 1241 Main St. Suite 100, Columbia, SC 29209

*For your protection, please do not send any account numbers or personal identifying numbers such as social security numbers via email.