Optus Bank has never been stronger and more ready to serve you! All depositors with $250,000 or less are insured by the FDIC but we can also fully insure deposits over $250,000 up to a total of $130 million per customer. Please contact us if you would like to learn more.

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We've recently updated our web and mobile banking platform. There are three reasons you may not be able to log in.*

  1. Your username may include special characters. Our updated security protocols no longer allow special characters in usernames. Please call our help desk at 803-733-8100 and we'll assist you in updating your username.
  2. Your web banking profile is missing an email address. Our updated security protocols require a valid email address to sign in. Please call our help desk at 803-733-8100 and we'll assist you in adding an email address to you profile.
  3. You've forgotten your password. Simply click "Forgot Password" and follow the email prompts to reset your password.

*If you have unsuccessfully tried to log in 10 times you may be locked out. Please wait at least 10 minutes before attempting again.
For any further questions, call our help desk at 803-733-8100.

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